FAQ
Frequently Asked Questions
Everything you might want to know about MoveBlueprint Pro: setup, pricing, AI accuracy, integrations, and FMCSA compliance. Can't find your question? Email daniel@moveblueprint.com.
Getting started
How does MoveBlueprint work?
MoveBlueprint turns a customer video walkthrough into a priced quote the same day. Two plans: MoveBlueprint Survey at $99/mo (AI video surveys, recorded and live-call, customer review and edit, FMCSA-compliant quotes with e-sign and deposits, instant-quote website widget, per-room box recommendations, SmartMoving push and open API to feed any CRM) and MoveBlueprint Complete at $199/mo, which adds the full OS: lead pipeline, customer messaging from the dashboard, dispatch calendar, ROI tracking, and the Assistant copilot. Both plans are flat monthly, no contract. Built for independent and growing moving companies.
How long does it take to set up?
We set you up personally. On a short onboarding call we configure your real pricing, brand the widget, switch on notifications, and install it on your site with you, so you're live and watching a test lead come in before the call ends. No DIY setup.
Do I need to know how to code?
No, and you don't install it yourself. We add the widget to your site for you on the onboarding call, whatever you're built on (Wix, Squarespace, WordPress, Shopify, GoDaddy, or custom). You never touch code.
What's included in the 14-day free trial?
Full access to every module: instant-quote widget, lead pipeline, AI video survey, FMCSA-compliant estimates and e-sign, customer messaging, crew dispatch, multi-user, QuickBooks export, manual estimate entry, and the ROI dashboard. AI is included, not gated. No credit card required to start. Cancel anytime during the trial with no charge.
AI video survey (one module of the OS)
What's the AI Video Survey?
The customer records a short walkthrough on their phone, narrating as they go. Voice + vision AI identifies items room-by-room. Each item is matched to industry-standard cube/weight tables for canonical weight and cube; the AI never measures dimensions, volume, or weight itself. It's one module of the MoveBlueprint OS, not a separate product.
How accurate is the AI at identifying items?
The AI recognizes each item and matches it to industry-standard cube/weight tables; it never measures dimensions, volume, or weight itself. A Claude plausibility critic runs on every output and flags physically implausible inventory before you see it. You review and adjust the inventory from your dashboard before the quote at your own rates goes out.
Can customers use their iPhone/Android?
Yes. The survey is fully web-based and runs in any modern mobile browser on iPhone or Android. No app download required.
What if the AI gets an item wrong?
You review the inventory and edit, remove, or add items from your dashboard, then recompute the quote before it goes out; nothing reaches the customer until you've checked it.
How long does it take to process a survey?
Typically 2-5 minutes after the customer submits the walkthrough. The customer receives the SMS review link as soon as processing completes.
Operations & workflow
Does MoveBlueprint replace my CRM?
Yes. Pipeline, quoting, dispatch, customer messaging, multi-user access, and accounting export are all built in. You do not need a separate CRM running alongside it.
Can I manage my lead pipeline?
Yes. A kanban moves leads from New → Quoted → Booked → Completed, with lead scoring and one-tap actions on each card.
Can I add office staff?
Yes. Multi-user is included with owner and office roles, with no per-seat fees.
Can I message customers from MoveBlueprint?
Yes. Email and SMS go out from the dashboard, with templates for quotes, confirmations, day-before reminders, and follow-ups.
Can I schedule crews and trucks?
Yes. The dispatch calendar lets you assign crews and trucks to booked moves, see conflicts at a glance, and drag to reschedule.
Does it export to QuickBooks?
Yes. Completed jobs export to QuickBooks so your bookkeeper is not re-keying data from spreadsheets at month-end.
Can I enter an estimate manually?
Yes. Estimates can be built manually, not just from the AI video survey. The AI survey is one fast path; the dashboard also supports manual entry.
Pricing & plans
How much does MoveBlueprint cost?
Two plans, both flat monthly. MoveBlueprint Survey is $99/mo (AI video surveys, recorded and live-call, review-and-edit, FMCSA-compliant quotes with e-sign and deposits, instant-quote website widget, per-room box recommendations, SmartMoving push and open API). MoveBlueprint Complete is $199/mo and adds the full OS: lead pipeline, customer messaging, dispatch calendar, ROI tracking, and the Assistant copilot. No per-user fees. Cancel anytime, no contract.
Is there a contract?
No. MoveBlueprint is month-to-month with no annual contract required. Annual billing is available if you want to save 17%, but it's never required.
Can I cancel anytime?
Yes. Cancel from the dashboard at any time. You're billed through the end of your current period and never auto-renewed after that.
Do you offer annual billing?
Yes. Annual billing saves 17% versus paying monthly.
Do I need a credit card for the trial?
No. The 14-day free trial does not require a credit card. Cancel anytime during the trial with no charge.
What happens to my leads if I cancel?
Your existing lead data remains exportable as CSV after cancellation, and customer-facing share links continue to work until their natural expiration.
Integrations & ops
What about Movegistics or other CRMs?
MoveBlueprint is itself the CRM/OS, so a separate one is not required. If you need to migrate from Movegistics or another system, CSV import and a public API are available today, and support@moveblueprint.com can help with bulk historical data.
Does it work on WordPress / Squarespace / Webflow / Shopify?
Yes, any platform: WordPress, Squarespace, Webflow, Shopify, or a custom site. We install it for you on your onboarding call, so you don't deal with the embed yourself.
Are the estimates FMCSA Item 411 compliant?
Yes. The FMCSA-compliant estimate includes tariff-cited line items: Item 135 linehaul, Item 16 DOE-indexed fuel surcharge, Item 60 insurance, and Item 105 packing labor + materials. Your MC/DOT number is displayed on the customer-facing quote.
Still have questions?
Book a 15-min demo with the founder, or start a 14-day free trial, no credit card.
Founding Partners
Founding Partners, be early.
I'm personally onboarding a small group of moving companies. Founding partners lock in founder's pricing and get my direct cell. There is no sales team, you work with me.